All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Eighty Sixing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Jan 15, 2021

No incidents reported today.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Ordering Disruption
Resolved - This incident has been resolved.
Jan 13, 23:10 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 22:58 EST
Update - We have implemented a fix and we are continuing to monitor.
Jan 13, 22:44 EST
Investigating - We have observed a disruption to ordering. We're currently investigating.
Jan 13, 22:40 EST
Jan 12, 2021
Brief Ordering Disruption
Resolved - This incident has been resolved.
Jan 12, 14:07 EST
Monitoring - We experienced a disruption in ordering capabilities a brief period. Our systems have recovered and we are monitoring at this time.
Jan 12, 13:02 EST
Brief Order Disruption
Resolved - This incident has been resolved.
Jan 12, 12:35 EST
Update - We are continuing to monitor for any further issues.
Jan 12, 12:33 EST
Update - We are continuing to monitor for any further issues.
Jan 12, 12:12 EST
Monitoring - We experienced a short partial disruption affecting Ordering. We have since recovered and are monitoring our systems
Jan 12, 12:11 EST
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
Partial Ordering Disruption
Resolved - This incident has been resolved.
Jan 8, 15:02 EST
Monitoring - We experienced a short partial disruption affecting Web Ordering only. We have since recovered and are monitoring our systems
Jan 8, 13:14 EST
Jan 7, 2021

No incidents reported.

Jan 6, 2021
Ordering Platform Scheduled Downtime
Completed - The scheduled maintenance has been completed.
Jan 6, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 03:00 EST
Scheduled - On Wednesday (1/06/2021) from 03:00 AM until 06:00 AM EST we will be performing scheduled database maintenance. There will be up to a 3 hour window during this time where sites and ordering will be unavailable. While we do not anticipate requiring the full 3 hours, there will be a period of time during which ordering will be unavailable. Scheduled order firing will be paused during this phase and resumed once ordering operations are available.
Dec 23, 16:33 EST
Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.

Jan 1, 2021

No incidents reported.

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