All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Test Partner ? Operational
Eighty Sixing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - This incident has been resolved.
Mar 26, 21:27 EDT
Monitoring - We're seeing Dispatch deliveries through DoorDash return to normal and continue to monitor the situation.
Mar 26, 21:08 EDT
Identified - We're experiencing a service disruption with DoorDash that would cause problems attempting to accept deliveries and request quotes for Dispatch orders.
Mar 26, 20:12 EDT
Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:01 EDT
Scheduled - On Thursday (03/26) at 06:00 AM EDT we will be performing routine infrastructure maintenance. There will be a brief interruption in service for Dispatch during that time, lasting less than 1 minute.
Mar 25, 10:53 EDT
Mar 25, 2020
Resolved - This incident has been resolved.
Mar 25, 19:22 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 19:04 EDT
Investigating - We're experiencing a service disruption with Doordash that would cause problems attempting to accept deliveries and request quotes for Dispatch orders. We are in contact with their team and looking to restore 100% service soon.
Mar 25, 18:10 EDT
Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020
Resolved - This incident has been resolved.
Mar 21, 21:34 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 20:29 EDT
Update - We are continuing to investigate issues related to Dispatch orders.
Mar 21, 20:28 EDT
Update - We are continuing to investigate issues related to Dispatch orders.
Mar 21, 20:16 EDT
Update - We are continuing to investigate this issue.
Mar 21, 19:56 EDT
Investigating - We are currently experiencing issues related to Dispatch orders.
Mar 21, 19:51 EDT
Mar 20, 2020
Resolved - This incident has been resolved.
Mar 20, 13:08 EDT
Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails and Dispatch orders. We will provide updates as they become available.
Mar 20, 12:51 EDT
Mar 19, 2020

No incidents reported.

Mar 18, 2020
Completed - The scheduled maintenance has been completed.
Mar 18, 06:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 05:00 EDT
Scheduled - On Wednesday (03/18) at 05:00 AM EDT we will be performing routine infrastructure maintenance. There will be a brief interruption in service for Dispatch during that time, lasting less than 1 minute.
Mar 17, 09:18 EDT
Mar 17, 2020

No incidents reported.

Mar 16, 2020
Resolved - This incident has been resolved.
Mar 16, 22:58 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 22:42 EDT
Investigating - We're detecting elevated errors processing payments through Worldpay EXPRESS. Ordering may be affected at locations using Worldpay EXPRESS as their payment provider.
Mar 16, 22:23 EDT
Resolved - This incident has been resolved.
Mar 16, 17:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 17:07 EDT
Investigating - We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.
Mar 16, 16:48 EDT
Resolved - This incident has been resolved.
Mar 16, 14:25 EDT
Monitoring - Postmates has mitigated the issue and we are monitoring
Mar 16, 13:46 EDT
Investigating - We are experiencing a service disruption with Postmates that would cause problems with Rails orders. We will provide updates as they become available.
Mar 16, 13:31 EDT
Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.