All Systems Operational

Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Borderless Operational
Olo Invoicing Operational
Olo Pay Operational
Ordering Operational
POS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Apr 28, 2026

No incidents reported today.

Apr 27, 2026
Payment Processor Issues: Paymentech
Resolved - This incident has been resolved.
Apr 27, 15:41 EDT
Monitoring - We are seeing Paymentech transactions return to normal and continue to monitor the situation.
Apr 27, 15:30 EDT
Investigating - We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
Apr 27, 14:35 EDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
Payment Processor Issues: NCR
Resolved - This incident has been resolved.
Apr 21, 16:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 16:20 EDT
Identified - NCR has identified the cause and is making the necessary changes to resolve the issue.
Apr 21, 15:23 EDT
Investigating - We're detecting elevated errors processing payments through NCR. Ordering may be affected at locations using NCR as their payment provider.
Apr 21, 15:01 EDT
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

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