Olo Status

All Systems Operational

Ordering API Operational

Dispatch API Operational

Point of Sale API Operational

Desktop Web Ordering Operational

Mobile Web Ordering Operational

Mobile App Ordering Operational

Switchboard Operational

Dashboard Operational

Shield Operational

Scheduler Operational

Developer Portal Operational

Content Delivery Network Operational

Payment Processing Partners Operational

Point of Sale Partners Operational

Loyalty Partners Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Network Maintenance Jul 11, 10:00-12:00 UTC

On Tuesday 7/11/2017 from 6am - 8am ET we'll be migrating to a new WAF service provider. We expect all systems to remain available throughout this window, however there may be a few interruptions during the cutover.
Posted on Jul 9, 00:15 UTC

System Metrics Month Week Day

Ordering API Response Time

Fetching

Dispatch Response Time

Fetching

Past Incidents

Jul 28, 2017

No incidents reported today.

Jul 27, 2017

No incidents reported.

Jul 26, 2017

No incidents reported.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

Payment Processor Issues: First Data

Resolved - This incident has been resolved.
Jul 14, 11:20 UTC

Identified - We're detecting elevated errors processing payments through First Data. Ordering may be affected at locations using First Data as their payment provider.
Jul 14, 03:41 UTC

Dashboard intermittent connectivity

Resolved - This incident has been resolved.
Jul 14, 02:14 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 00:27 UTC

Investigating - We're seeing a repeat of the sporadic Dashboard connectivity issue from earlier. We have identified the problem area and are working on a fix.
Jul 13, 21:15 UTC

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