Olo Status

All Systems Operational

Ordering API Operational

Dispatch API Operational

Point of Sale API Operational

Desktop Web Ordering Operational

Mobile Web Ordering Operational

Mobile App Ordering Operational

Switchboard Operational

Dashboard Operational

Expo Operational

Scheduler Operational

Reporting Operational

Developer Portal Operational

Content Delivery Network Operational

Webhooks Operational

Sandbox Environment Operational

Partners Operational

Point of Sale Partners Operational

Rails Partners Operational

Dispatch Partners Operational

Payment Processing Partners Operational

Loyalty Partners Operational

Eighty Sixing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Ordering API Response Time

Fetching

Dispatch Response Time

Fetching

Past Incidents

Apr 20, 2021

No incidents reported today.

Apr 19, 2021

Ordering Service Impacted

Resolved - This incident has been resolved.
Apr 19, 18:47 EDT

Monitoring - We are seeing ordering recovery and we are continuing to monitor the situation.
Apr 19, 18:31 EDT

Update - We are investigating a partial disruption in ordering capabilities and will provide updates as they become available.
Apr 19, 18:24 EDT

Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Apr 19, 18:10 EDT

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

Point of Sale Partner Issues: Brink Admin 3

Resolved - This incident has been resolved.
Apr 14, 23:14 EDT

Identified - We're detecting elevated offline errors when processing orders through Brink Admin 3. Ordering may be affected at some locations using Brink Admin 3 as their point of sale provider. Brink is investigating the issue.
Apr 14, 21:31 EDT

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

DoorDash Service Disruption

Resolved - This incident has been resolved.
Apr 10, 22:23 EDT

Monitoring - Service with DoorDash has returned to normal and we are actively monitoring at this time.
Apr 10, 22:12 EDT

Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Apr 10, 21:53 EDT

Apr 9, 2021

No incidents reported.

Apr 8, 2021

Database Maintenance

Completed - The scheduled maintenance has been completed.
Apr 8, 06:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 05:31 EDT

Scheduled - On Thursday (04/08) at 05:30 AM EDT we will be performing routine infrastructure maintenance. There will be a brief service interruption during that time lasting less than 1 minute.
Mar 31, 12:26 EDT

Apr 7, 2021

No incidents reported.

Apr 6, 2021

Uber Eats Disruption

Resolved - This incident has been resolved.
Apr 6, 12:07 EDT

Monitoring - Service with Uber Eats has returned to normal and we are actively monitoring at this time.
Apr 6, 11:57 EDT

Investigating - We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.
Apr 6, 11:43 EDT