Investigating - We've detected elevated rates of declined transactions when processing refunds through Worldpay LINK. Refund transactions are getting declined at a higher rate than normal. We have contacted Worldpay and they are looking into the issue. Our team will continue to investigate.
Jan 22, 13:23 EST
Jan 22, 13:23 EST
Ordering API
Operational
Dispatch API
Operational
Point of Sale API
Operational
Desktop Web Ordering
Operational
Mobile Web Ordering
Operational
Mobile App Ordering
Operational
Switchboard
Operational
Dashboard
Operational
Shield
Operational
Scheduler
Operational
Developer Portal
Operational
Content Delivery Network
Operational
Sandbox Environment
Operational
Partners
Degraded Performance
Point of Sale Partners
Operational
Rails Partners
Operational
Dispatch Partners
Operational
Payment Processing Partners
Degraded Performance
Loyalty Partners
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database maintenance
Jan 24, 04:00-06:00 EST
On Thursday 1/24 between 4am-6am ET we'll be installing software updates on our database servers. During this time there will be a controlled failover which may result in a few seconds of interrupted service.
Posted on Jan 17, 15:07 EST
Posted on Jan 17, 15:07 EST