All Systems Operational

Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Olo Pay Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Borderless Operational
Olo Invoicing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Payment Processor Issues: Paytronix
Resolved - This incident has been resolved.
Jul 11, 22:01 EDT
Monitoring - We are seeing Paytronix transactions return to normal and continue to monitor the situation.
Jul 11, 21:42 EDT
Update - Paytronix has identified an issue on their end.
Jul 11, 19:27 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 11, 19:14 EDT
Investigating - We are currently investigating this issue.
Jul 11, 19:10 EDT
Monitoring - We are seeing Paytronix transactions return to normal and continue to monitor the situation.
Jul 11, 18:48 EDT
Loyalty Partner Issues: Paytronix
Resolved - This incident has been resolved.
Jul 11, 22:01 EDT
Monitoring - We are seeing Paytronix requests return to normal and continue to monitor the situation.
Jul 11, 21:42 EDT
Update - Paytronix has identified an issue on their end.
Jul 11, 19:27 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 11, 19:14 EDT
Investigating - We are experiencing errors communicating with Paytronix. Users may be unable to log in or use points or rewards with placed orders.
Jul 11, 18:55 EDT
Jul 10, 2025

No incidents reported.

Jul 9, 2025
Paytronix Partial Outage
Resolved - This incident has been resolved.
Jul 9, 22:12 EDT
Monitoring - Service with Paytronix has returned to normal and we are actively monitoring at this time.
Jul 9, 16:04 EDT
Identified - Paytronix has identified an issue on their end.
Jul 9, 15:24 EDT
Investigating - We are currently investigating this issue.
Jul 9, 15:18 EDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025
Menu Management Processing Delays
Resolved - This incident has been resolved.
Jul 7, 15:42 EDT
Update - The system is steadily processing its backlog of changes, and we will continue to monitor the situation.
Jul 7, 14:13 EDT
Update - The system is steadily processing its backlog of changes, and we will continue to monitor the situation.
Jul 7, 10:51 EDT
Monitoring - We are actively monitoring delays in processing menu updates. Changes may not immediately be reflected in the menu.
Jul 7, 09:00 EDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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