All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Olo Pay Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Resolved - This incident has been resolved.
Mar 16, 13:57 EDT
Monitoring - Error rates have returned to normal. We are continuing to monitor the situation.
Mar 16, 13:46 EDT
Investigating - We are experiencing errors communicating with Fishbowl. Users may be unable to log in or use points or rewards with placed orders.
Mar 15, 20:30 EDT
Mar 15, 2024
Mar 14, 2024
Resolved - This incident has been resolved.
Mar 14, 20:54 EDT
Monitoring - Error rates have returned to normal, and we are continuing to monitor.
Mar 14, 20:37 EDT
Investigating - We are experiencing errors communicating with Thanx. Users may be unable to log in or use points or rewards with placed orders.
Mar 14, 19:31 EDT
Resolved - This incident has been resolved.
Mar 14, 12:50 EDT
Monitoring - We are seeing NCR transactions return to normal and continue to monitor the situation.
Mar 14, 12:14 EDT
Investigating - We're detecting elevated errors processing payments through NCR. Ordering may be affected at locations using NCR as their payment provider.
Mar 14, 11:44 EDT
Mar 13, 2024
Resolved - This incident has been resolved.
Mar 13, 14:01 EDT
Investigating - We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.
Mar 13, 12:57 EDT
Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024
Completed - The scheduled maintenance has been completed.
Mar 5, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 03:30 EST
Scheduled - At certain times during this maintenance window, our Dispatch API may be unavailable. During this maintenance window, we expect Dispatch API to experience 2 interruptions lasting several minutes each.
Feb 28, 10:24 EST