All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dispatch Database Maintenance Nov 11, 06:00-06:30 EST
On Monday 11/11 at 06:00 AM EST we will be performing routine infrastructure maintenance for the Dispatch service. There will be a service interruption during that time, lasting less than 30 minutes.
Posted on Oct 31, 16:51 EDT
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019
Resolved - This incident has been resolved.
Nov 14, 22:21 EST
Monitoring - We are seeing recovery and are monitoring.
Nov 14, 22:10 EST
Update - Order rates are close to normal levels but we continue to investigate issues.
Nov 14, 21:54 EST
Investigating - We are investigating elevated error rates.
Nov 14, 21:00 EST
Nov 13, 2019

No incidents reported.

Nov 12, 2019
Resolved - This incident has been resolved.
Nov 12, 12:07 EST
Monitoring - We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.
Nov 12, 11:44 EST
Identified - Worldpay MercPay Webservices has identified an issue on their end and will be working to fix as soon as possible.
Nov 12, 11:05 EST
Investigating - We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Nov 12, 10:52 EST
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.