All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Eighty Sixing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Jun 4, 2020

No incidents reported today.

Jun 3, 2020
Resolved - This incident has been resolved.
Jun 3, 22:34 EDT
Monitoring - We have implemented a fix and we are seeing First Data transactions return to normal. We continue to monitor the situation.
Jun 3, 22:23 EDT
Identified - We're detecting elevated errors processing payments through First Data. Ordering may be affected at locations using First Data as their payment provider.
Jun 3, 21:15 EDT
Jun 2, 2020

No incidents reported.

Jun 1, 2020
Resolved - This incident has been resolved.
Jun 1, 16:41 EDT
Monitoring - We are no longer observing issues from DoorDash. We will continue to monitor the situation.
Jun 1, 16:30 EDT
Update - We are continuing to investigate this issue.
Jun 1, 16:18 EDT
Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Jun 1, 16:18 EDT
May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020
Resolved - This incident has been resolved.
May 27, 20:45 EDT
Monitoring - We're no longer observing issues from DoorDash. We'll continue to monitor the situation.
May 27, 20:35 EDT
Identified - We have identified that the issue is isolated to DoorDash Dispatch orders. We are continuing to monitor the situation.
May 27, 20:25 EDT
Investigating - We are experiencing a service disruption with a delivery partner that would cause problems with Dispatch. We will provide updates as they become available.
May 27, 20:16 EDT
Resolved - This incident has been resolved.
May 27, 11:16 EDT
Monitoring - We have resolved the menu image service issue. Our Ordering API should now be returning images correctly, and our web sites should be displaying images correctly as well.
May 27, 11:06 EDT
Update - We are continuing to work on a fix for this issue.
May 27, 09:57 EDT
Identified - We have discovered an issue with our menu image service causing errors when trying to serve images. We have a fix underway and are hoping to be restoring service shortly.
May 27, 09:55 EDT
Resolved - This incident has been resolved.
May 27, 09:30 EDT
Monitoring - DoorDash has notified us that they are recovered and we are seeing Rails orders from them succeeding again.
May 27, 09:11 EDT
Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
May 27, 08:56 EDT
May 26, 2020

No incidents reported.

May 25, 2020
Resolved - This incident has been resolved.
May 25, 16:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 16:12 EDT
Identified - The issue has been identified and a fix is being implemented.
May 25, 16:08 EDT
Investigating - We are currently investigating this issue.
May 25, 16:03 EDT
May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.