Olo Status

All Systems Operational

Ordering API Operational

Dispatch API Operational

Point of Sale API Operational

Desktop Web Ordering Operational

Mobile Web Ordering Operational

Mobile App Ordering Operational

Switchboard Operational

Dashboard Operational

Shield Operational

Scheduler Operational

Developer Portal Operational

Content Delivery Network Operational

Payment Processing Partners Operational

Point of Sale Partners Operational

Loyalty Partners Operational

Sandbox Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Ordering API Response Time

Fetching

Dispatch Response Time

Fetching

Past Incidents

Jun 23, 2018

No incidents reported today.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

Payment Processor Issues: MerchantLink

Resolved - The incident has been resolved.
Jun 19, 08:58 EDT

Identified - We're detecting elevated errors processing payments through MerchantLink. Ordering may be affected at locations using MerchantLinkas their payment provider. We have reached out for more information on the issue.
Jun 19, 08:36 EDT

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

Errors in some mobile apps and integrations

Resolved - This incident has been resolved.
Jun 11, 19:43 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 18:02 EDT

Identified - Due to a number of systems built on our API that do not support 64-bit integers, we have decided to reseed the 'Basket Choice' entity back to 1. We will be making this change immediately.
Jun 11, 17:55 EDT

Investigating - We're aware of a few mobile apps and integrations breaking due to an ID that has exceeded the 32-bit maximum. We're currently exploring solutions.
Jun 11, 17:44 EDT

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.