All Systems Operational
Ordering API   Operational
Dispatch API   Operational
Point of Sale API   Operational
Desktop Web Ordering   Operational
Mobile Web Ordering   Operational
Mobile App Ordering   Operational
Switchboard   Operational
Dashboard   Operational
Shield   Operational
Scheduler   Operational
Developer Portal   Operational
Content Delivery Network   Operational
Payment Processing Partners   Operational
Point of Sale Partners   Operational
Loyalty Partners   Operational
Sandbox Environment   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Nov 19, 2017

No incidents reported today.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017
Resolved - This incident has been resolved.
Nov 14, 14:59 EST
Monitoring - Payment processing has returned to normal, and we will continue to monitor the situation.
Nov 14, 14:32 EST
Investigating - We're detecting elevated errors processing payments through multiple providers, which appear to be due to upstream issues in processing Visa transactions. We will continue to investigate the issue and report updates here.
Nov 14, 13:45 EST
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017
Resolved - This incident has been resolved.
Nov 9, 11:11 EST
Monitoring - We have rolled out a fix and are seeing mobile web orders being placed successfully.
Nov 9, 10:29 EST
Identified - We have identified an issue impacting some orders being placed through our mobile sites and are working on a fix.
Nov 9, 10:17 EST
Nov 8, 2017

No incidents reported.

Nov 7, 2017

No incidents reported.

Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.