Investigating - We've detected elevated rates of declined transactions when processing refunds through Worldpay LINK. Refund transactions are getting declined at a higher rate than normal. We have contacted Worldpay and they are looking into the issue. Our team will continue to investigate.
Jan 22, 13:23 EST
Ordering API   Operational
Dispatch API   Operational
Point of Sale API   Operational
Desktop Web Ordering   Operational
Mobile Web Ordering   Operational
Mobile App Ordering   Operational
Switchboard   Operational
Dashboard   Operational
Shield   Operational
Scheduler   Operational
Developer Portal   Operational
Content Delivery Network   Operational
Sandbox Environment   Operational
Partners Degraded Performance
Point of Sale Partners   Operational
Rails Partners   Operational
Dispatch Partners   Operational
Payment Processing Partners   Degraded Performance
Loyalty Partners   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database maintenance Jan 24, 04:00-06:00 EST
On Thursday 1/24 between 4am-6am ET we'll be installing software updates on our database servers. During this time there will be a controlled failover which may result in a few seconds of interrupted service.
Posted on Jan 17, 15:07 EST
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.