All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Eighty Sixing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Apr 20, 2021

No incidents reported today.

Apr 19, 2021
Resolved - This incident has been resolved.
Apr 19, 18:47 EDT
Monitoring - We are seeing ordering recovery and we are continuing to monitor the situation.
Apr 19, 18:31 EDT
Update - We are investigating a partial disruption in ordering capabilities and will provide updates as they become available.
Apr 19, 18:24 EDT
Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Apr 19, 18:10 EDT
Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021
Resolved - This incident has been resolved.
Apr 14, 23:14 EDT
Identified - We're detecting elevated offline errors when processing orders through Brink Admin 3. Ordering may be affected at some locations using Brink Admin 3 as their point of sale provider. Brink is investigating the issue.
Apr 14, 21:31 EDT
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Resolved - This incident has been resolved.
Apr 10, 22:23 EDT
Monitoring - Service with DoorDash has returned to normal and we are actively monitoring at this time.
Apr 10, 22:12 EDT
Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Apr 10, 21:53 EDT
Apr 9, 2021

No incidents reported.

Apr 8, 2021
Completed - The scheduled maintenance has been completed.
Apr 8, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 05:31 EDT
Scheduled - On Thursday (04/08) at 05:30 AM EDT we will be performing routine infrastructure maintenance. There will be a brief service interruption during that time lasting less than 1 minute.
Mar 31, 12:26 EDT
Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - This incident has been resolved.
Apr 6, 12:07 EDT
Monitoring - Service with Uber Eats has returned to normal and we are actively monitoring at this time.
Apr 6, 11:57 EDT
Investigating - We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.
Apr 6, 11:43 EDT