All Systems Operational
Ordering API   Operational
Dispatch API   Operational
Point of Sale API   Operational
Desktop Web Ordering   Operational
Mobile Web Ordering   Operational
Mobile App Ordering   Operational
Switchboard   Operational
Dashboard   Operational
Shield   Operational
Scheduler   Operational
Developer Portal   Operational
Content Delivery Network   Operational
Payment Processing Partners   Operational
Point of Sale Partners   Operational
Loyalty Partners   Operational
Sandbox Environment   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Maintenance Jan 24, 03:00-06:00 EST
On 1/24 between 3am - 6am ET we will perform an upgrade of our database server to improve ongoing reliability and performance. During this window the system may experience intermittent periods of degraded performance. Scheduled order firing, menu ingestion, and reporting will be paused during this window and will catch up once done.
Posted on Jan 17, 12:17 EST
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Jan 20, 2018

No incidents reported today.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018
Resolved - This incident has been resolved.
Jan 9, 10:04 EST
Monitoring - Between 8:31am and 8:35am ET we had a brief service interruption related to deployment of a new release. Service is now restored and we are monitoring.
Jan 9, 08:39 EST
Jan 8, 2018
Resolved - This incident has been resolved.
Jan 8, 16:17 EST
Monitoring - We're seeing communication with Brink return to normal, and will continue to monitor the situation.
Jan 8, 15:24 EST
Investigating - We're detecting elevated errors communicating with some Brink POS locations. Ordering may be affected at locations using Brink as their POS. We have reached out to Brink and continue to investigate the issue from our end.
Jan 8, 12:34 EST
Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.