Olo Status

All Systems Operational

Ordering API Operational

Dispatch API Operational

Point of Sale API Operational

Desktop Web Ordering Operational

Mobile Web Ordering Operational

Mobile App Ordering Operational

Switchboard Operational

Dashboard Operational

Expo Operational

Scheduler Operational

Reporting Operational

Developer Portal Operational

Content Delivery Network Operational

Webhooks Operational

Sandbox Environment Operational

Partners Operational

Point of Sale Partners Operational

Rails Partners Operational

Dispatch Partners Operational

Payment Processing Partners Operational

Loyalty Partners Operational

Test Partner Operational

Eighty Sixing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Ordering API Response Time

Fetching

Dispatch Response Time

Fetching

Past Incidents

Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

DoorDash Service Disruption

Resolved - This incident has been resolved.
Mar 26, 21:27 EDT

Monitoring - We're seeing Dispatch deliveries through DoorDash return to normal and continue to monitor the situation.
Mar 26, 21:08 EDT

Identified - We're experiencing a service disruption with DoorDash that would cause problems attempting to accept deliveries and request quotes for Dispatch orders.
Mar 26, 20:12 EDT

Dispatch Database Maintenance

Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:01 EDT

Scheduled - On Thursday (03/26) at 06:00 AM EDT we will be performing routine infrastructure maintenance. There will be a brief interruption in service for Dispatch during that time, lasting less than 1 minute.
Mar 25, 10:53 EDT

Mar 25, 2020

Doordash Service Disruption

Resolved - This incident has been resolved.
Mar 25, 19:22 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 19:04 EDT

Investigating - We're experiencing a service disruption with Doordash that would cause problems attempting to accept deliveries and request quotes for Dispatch orders. We are in contact with their team and looking to restore 100% service soon.
Mar 25, 18:10 EDT

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

Dispatch Service Disruption

Resolved - This incident has been resolved.
Mar 21, 21:34 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 20:29 EDT

Update - We are continuing to investigate issues related to Dispatch orders.
Mar 21, 20:28 EDT

Update - We are continuing to investigate issues related to Dispatch orders.
Mar 21, 20:16 EDT

Update - We are continuing to investigate this issue.
Mar 21, 19:56 EDT

Investigating - We are currently experiencing issues related to Dispatch orders.
Mar 21, 19:51 EDT

Mar 20, 2020

DoorDash Service Disruption

Resolved - This incident has been resolved.
Mar 20, 13:08 EDT

Investigating - We are experiencing a service disruption with DoorDash that would cause problems with Rails and Dispatch orders. We will provide updates as they become available.
Mar 20, 12:51 EDT

Mar 19, 2020

No incidents reported.

Mar 18, 2020

Dispatch Database Maintenance

Completed - The scheduled maintenance has been completed.
Mar 18, 06:02 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 05:00 EDT

Scheduled - On Wednesday (03/18) at 05:00 AM EDT we will be performing routine infrastructure maintenance. There will be a brief interruption in service for Dispatch during that time, lasting less than 1 minute.
Mar 17, 09:18 EDT

Mar 17, 2020

No incidents reported.

Mar 16, 2020

Payment Processor Issues: Worldpay EXPRESS

Resolved - This incident has been resolved.
Mar 16, 22:58 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 22:42 EDT

Investigating - We're detecting elevated errors processing payments through Worldpay EXPRESS. Ordering may be affected at locations using Worldpay EXPRESS as their payment provider.
Mar 16, 22:23 EDT

Uber Eats Service Disruption

Resolved - This incident has been resolved.
Mar 16, 17:18 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 17:07 EDT

Investigating - We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.
Mar 16, 16:48 EDT

Postmates Service Disruption

Resolved - This incident has been resolved.
Mar 16, 14:25 EDT

Monitoring - Postmates has mitigated the issue and we are monitoring
Mar 16, 13:46 EDT

Investigating - We are experiencing a service disruption with Postmates that would cause problems with Rails orders. We will provide updates as they become available.
Mar 16, 13:31 EDT

Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.