All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Test Partner ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infrastructure Maintenance Jan 23, 04:00-07:00 EST
On Thursday (01/23) at 04:00 AM EST we will be performing infrastructure maintenance. Menu Admin and Menu Audit Logs will experience up to a 3 hour window of unavailability. All other dashboard functionality will remain operational during this time.
Posted on Jan 16, 14:04 EST
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Jan 17, 2020

No incidents reported today.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020
Resolved - This incident has been resolved.
Jan 13, 09:51 EST
Monitoring - We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.
Jan 13, 09:36 EST
Investigating - We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Jan 13, 09:21 EST
Jan 12, 2020

No incidents reported.

Jan 11, 2020
Resolved - This incident has been resolved.
Jan 11, 18:00 EST
Monitoring - We're seeing Rails orders from DoorDash return to normal levels and will continue to monitor.
Jan 11, 17:49 EST
Identified - We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. DoorDash engineers are working on the issue and will provide us updates as they become available.
Jan 11, 17:32 EST
Jan 10, 2020

No incidents reported.

Jan 9, 2020
Completed - The scheduled maintenance has been completed.
Jan 9, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 05:00 EST
Scheduled - On Thursday (01/09) at 05:00 EST we will be performing routine infrastructure maintenance. There will be a brief service interruption during that time, lasting less than 1 minute.
Dec 31, 15:32 EST
Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020
Resolved - This incident has been resolved.
Jan 5, 20:51 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 20:34 EST
Update - We're continuing to investigate issues with the Ordering API.
Jan 5, 20:21 EST
Update - We're continuing to investigate issues with the Ordering API.
Jan 5, 19:47 EST
Update - We've seen most components recover, but are still investigating issues with the Ordering API.
Jan 5, 19:29 EST
Investigating - We are currently investigating an issue that is causing an outage
Jan 5, 19:05 EST
Jan 4, 2020

No incidents reported.

Jan 3, 2020

No incidents reported.