All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Desktop Web Ordering Operational
Mobile Web Ordering Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Scheduler Operational
Reporting Operational
Developer Portal Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
Eighty Sixing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020
Resolved - This incident has been resolved.
Oct 23, 19:51 EDT
Monitoring - We are seeing Uber Eats Rails orders return to normal and continue to monitor the situation.
Oct 23, 19:41 EDT
Identified - We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.
Oct 23, 18:08 EDT
Investigating - We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.
Oct 23, 18:05 EDT
Resolved - This incident has been resolved.
Oct 23, 13:28 EDT
Monitoring - We are seeing Payeezy transactions return to normal and continue to monitor the situation.
Oct 23, 13:17 EDT
Investigating - We're detecting elevated errors processing payments through Payeezy. Ordering may be affected at locations using Payeezy as their payment provider.
Oct 23, 13:03 EDT
Oct 22, 2020
Resolved - This incident has been resolved.
Oct 22, 13:00 EDT
Monitoring - We are seeing Brink (Admin 3) transactions return to normal and continue to monitor the situation.
Oct 22, 12:35 EDT
Identified - Brink (Admin3) has identified an issue on their end and will be working to fix as soon as possible.
Oct 22, 12:02 EDT
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Resolved - This incident has been resolved.
Oct 17, 16:52 EDT
Monitoring - We are seeing Brink (Admin 4) transactions return to normal and continue to monitor the situation.
Oct 17, 16:46 EDT
Identified - Brink (Admin 4) has identified an issue on their end and will be working to fix as soon as possible.
Oct 17, 16:31 EDT
Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - A Switchboard partner was experiencing upstream networking issues that they were able to resolve and ordering has returned to normal.
Oct 14, 21:10 EDT
Monitoring - We are seeing the volume of orders return to expected levels. We will continue to monitor.
Oct 14, 20:28 EDT
Investigating - We are currently investigating a reduced volume of incoming Switchboard orders for a subset of customers.
Oct 14, 20:15 EDT
Resolved - This incident has been resolved.
Oct 14, 12:09 EDT
Update - We are continuing to investigate this issue.
Oct 14, 12:08 EDT
Investigating - We are experiencing a service disruption with Dispatch that would cause problems with a our Postmates integration. We will provide updates as they become available.
Oct 14, 11:01 EDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020
Resolved - This incident has been resolved.
Oct 12, 15:08 EDT
Monitoring - We are seeing Brink (Admin4) transactions return to normal and continue to monitor the situation
Oct 12, 14:46 EDT
Identified - Brink (Admin4) has identified an issue on their end and will be working to fix as soon as possible.
Oct 12, 14:41 EDT
Resolved - This incident has been resolved.
Oct 12, 00:31 EDT
Monitoring - We are seeing the order rate recover, we will continue monitoring.
Oct 11, 23:59 EDT
Investigating - Ordering is unavailable, we are currently investigating.
Oct 11, 23:50 EDT
Oct 11, 2020
Resolved - This incident has been resolved.
Oct 11, 22:04 EDT
Monitoring - We are seeing Brink Admin2 transactions return to normal and will continue to monitor the situation.
Oct 11, 20:26 EDT
Update - We're detecting elevated errors processing orders through Brink Admin2. Ordering may be affected at locations using Brink Admin2 as their point of sale provider.
Oct 11, 18:40 EDT
Identified - We're detecting elevated errors processing orders through Brink API2. Ordering may be affected at locations using Brink API2 as their point of sale provider.
Oct 11, 18:37 EDT
Oct 10, 2020

No incidents reported.