Payment Processor Issues

Incident Report for Olo

Resolved

We are no longer detecting abnormal behavior processing payments through the MerchantLink gateway.

Posted Jul 09, 2018 - 14:19 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 09, 2018 - 11:32 EDT

Investigating

We're detecting elevated errors processing payments through Merchant Link. Ordering may be affected at locations using Merchant Link as their payment provider.

Posted Jul 09, 2018 - 11:08 EDT

This incident affected: Partners (Payment Processing Partners).