DoorDash Service Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Nov 08, 2018 - 16:22 EST

Update

DoorDash deliveries are now enabled and we're seeing service return to normal.

Posted Nov 08, 2018 - 16:14 EST

Monitoring

DoorDash deliveries are now enabled and we're seeing service return to normal.

Posted Nov 08, 2018 - 16:13 EST

Identified

We're experiencing a service disruption with DoorDash impacting both Dispatch requests and Rails orders. We have temporarily disabled DoorDash deliveries, and are in contact with DoorDash to work towards restoring service.

Posted Nov 08, 2018 - 15:52 EST

This incident affected: Partners (Rails Partners, Dispatch Partners).