Dispatch Service Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted May 27, 2020 - 20:45 EDT

Monitoring

We're no longer observing issues from DoorDash. We'll continue to monitor the situation.

Posted May 27, 2020 - 20:35 EDT

Identified

We have identified that the issue is isolated to DoorDash Dispatch orders. We are continuing to monitor the situation.

Posted May 27, 2020 - 20:25 EDT

Investigating

We are experiencing a service disruption with a delivery partner that would cause problems with Dispatch. We will provide updates as they become available.

Posted May 27, 2020 - 20:16 EDT

This incident affected: Partners (Dispatch Partners).