Service Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Apr 20, 2018 - 18:14 EDT

Identified

At 5:12pm ET we experienced a brief service disruption due to an issue with a new database node. Our system automatically failed over to our secondary node, resulting in under a minute of disruption. Our engineers are continuing to investigate the situation.

Posted Apr 20, 2018 - 17:24 EDT

This incident affected: Ordering API, Serve, Mobile App Ordering, Switchboard, and Dashboard.