DoorDash Service Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Dec 18, 2018 - 15:12 EST

Monitoring

DoorDash has fixed the issue and we’re seeing Dispatch and Rails ordering rates go back to normal. We will continue to monitor.

Posted Dec 18, 2018 - 14:56 EST

Update

We are continuing to investigate this issue.

Posted Dec 18, 2018 - 14:44 EST

Investigating

We're experiencing a service disruption with DoorDash that would cause problems attempting to accept deliveries and request quotes for delivery and Rails orders. We are in contact with their team and looking to restore 100% service soon.

Posted Dec 18, 2018 - 13:59 EST

This incident affected: Partners (Rails Partners, Dispatch Partners).