Payment Processor Issues: SVS Gift Card

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Feb 20, 2019 - 14:55 EST

Monitoring

We're seeing the error rate for SVS gift card transactions return to normal. Our team is continuing to monitor the situation.

Posted Feb 20, 2019 - 14:20 EST

Identified

We've detected elevated errors processing transactions through the SVS gift card provider. Ordering may be affected at locations using SVS as their gift card provider.

Posted Feb 20, 2019 - 11:46 EST

This incident affected: Partners (Payment Processing Partners).