Payment Processor Issues: Heartland
Incident Report for Olo
Resolved
This incident has been resolved.
Posted 29 days ago. Sep 23, 2018 - 15:14 EDT
Monitoring
We are seeing Heartland transactions return to normal and continue to monitor the situation.
Posted 29 days ago. Sep 23, 2018 - 14:12 EDT
Identified
Starting at 12:40pm ET we are seeing an elevated rate of timeouts and errors from Heartland Payment Systems. Ordering may be affected at locations using Heartland as their payment provider.
Posted 29 days ago. Sep 23, 2018 - 13:14 EDT
This incident affected: Partners (Payment Processing Partners).