Sign-in Provider Issue (Paytronix)

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Feb 07, 2019 - 20:34 EST

Monitoring

Paytronix has implemented a fix and the issue appears to be resolved. We will continue to monitor the situation.

Posted Feb 07, 2019 - 19:09 EST

Identified

Paytronix has confirmed the issue and is working on a fix

Posted Feb 07, 2019 - 17:56 EST

Investigating

We're seeing elevated error rates with Paytronix. We're in contact with Paytronix and are working to diagnose the issue.

Posted Feb 07, 2019 - 14:55 EST

This incident affected: Partners (Loyalty Partners).