Payment Processor Issues: Worldpay

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Feb 18, 2018 - 19:17 EST

Monitoring

We're seeing Worldpay transactions return to normal, and will continue to monitor the situation.

Posted Feb 18, 2018 - 18:47 EST

Identified

We're seeing an elevated rate of timeouts processing payments through Worldpay. Ordering may be affected at locations using Worldpay as their payment provider.

Posted Feb 18, 2018 - 18:10 EST

This incident affected: Partners (Payment Processing Partners).