DoorDash Service Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Jul 12, 2019 - 19:57 EDT

Monitoring

We're seeing DoorDash order and delivery rates return to normal, and will continue to monitor.

Posted Jul 12, 2019 - 19:01 EDT

Update

We're still experiencing a service disruption with DoorDash that is impacting receiving Rails orders, as well as Dispatch quote requests. We are in contact with their team and looking to restore 100% service soon.

Posted Jul 12, 2019 - 18:42 EDT

Investigating

We're experiencing a service disruption with DoorDash that is impacting receiving Rails orders. We are in contact with their team and looking to restore 100% service soon.

Posted Jul 12, 2019 - 18:30 EDT

This incident affected: Partners (Rails Partners, Dispatch Partners).