Service Disruption

Incident Report for Olo

Resolved

Menu Update functionality has been unpaused. We have deployed a hotfix to address part of the problem, and we are continuing to monitor closely while simultaneously working on further safeguards.

Posted Feb 24, 2018 - 15:32 EST

Monitoring

Service has been restored. Out of caution, we are leaving menu updates disabled while we address the cause.

Posted Feb 24, 2018 - 12:20 EST

Investigating

We are currently experiencing a service outage. Our engineers are looking into the problem.

Posted Feb 24, 2018 - 12:16 EST

This incident affected: Ordering API, Point of Sale API, Serve, Mobile App Ordering, Switchboard, and Dashboard.