Menu Image Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted May 27, 2020 - 11:16 EDT

Monitoring

We have resolved the menu image service issue. Our Ordering API should now be returning images correctly, and our web sites should be displaying images correctly as well.

Posted May 27, 2020 - 11:06 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 27, 2020 - 09:57 EDT

Identified

We have discovered an issue with our menu image service causing errors when trying to serve images. We have a fix underway and are hoping to be restoring service shortly.

Posted May 27, 2020 - 09:55 EDT

This incident affected: Ordering API, Serve, Mobile App Ordering, and Content Delivery Network.