Doordash Service Disruption

Incident Report for Olo

Resolved

Doordash service continues to be fully operational.

Posted Jul 18, 2019 - 20:36 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2019 - 20:18 EDT

Update

Both Rails and DSP services appear to be fully operational at this time. We will continue to monitor.

Posted Jul 18, 2019 - 20:18 EDT

Investigating

DoorDash appears to be experiencing a service disruption that is impacting Rails orders. Dispatch delivery requests are also impacted. We are in contact with their team.

Posted Jul 18, 2019 - 20:05 EDT

This incident affected: Dispatch API and Partners (Rails Partners, Dispatch Partners).