Ordering Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Jul 28, 2021 - 11:26 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 28, 2021 - 11:02 EDT

Update

We are still seeing impact to a small subset of Ordering API orders. We are continuing to work to resolve the issue.

Posted Jul 28, 2021 - 10:40 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2021 - 10:27 EDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2021 - 10:23 EDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2021 - 10:20 EDT

Investigating

We are investigating a disruption in ordering capabilities and will provide updates as they become available.

Posted Jul 28, 2021 - 10:17 EDT

This incident affected: Ordering API, Dispatch API, Serve, and Mobile App Ordering.