Payment Processor Issues: Merchant Link

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Sep 17, 2018 - 20:58 EDT

Monitoring

We are seeing Merchant Link transactions return to normal and continue to monitor the situation.

Posted Sep 17, 2018 - 20:42 EDT

Investigating

We're detecting elevated errors processing payments through Merchant Link. Ordering may be affected at locations using Merchant Link as their payment provider.

Posted Sep 17, 2018 - 20:18 EDT

This incident affected: Partners (Payment Processing Partners).