Loyalty Provider Issues: Fishbowl

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Nov 28, 2018 - 23:51 EST

Monitoring

We're seeing Fishbowl operations return to normal and continue to monitor the situation

Posted Nov 28, 2018 - 23:41 EST

Identified

We're detecting elevated errors processing loyalty transactions through Fishbowl. Loyalty operations may be affected at locations using Fishbowl as their loyalty provider.

Posted Nov 28, 2018 - 23:03 EST

This incident affected: Partners (Loyalty Partners).