Loyalty Provider Issues: Fishbowl

Incident Report for Olo

Resolved

Loyalty processing through Fishbowl has now returned to normal.

Posted Sep 29, 2017 - 16:54 EDT

Identified

We're detecting elevated errors processing loyalty transactions through Fishbowl. Loyalty operations may be affected at locations using Fishbowl as their loyalty provider. We are working with Fishbowl to resolve the issue.

Posted Sep 29, 2017 - 11:23 EDT

This incident affected: Partners (Loyalty Partners).