Payment Processor Issues: Worldpay MercPay Webservices

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Oct 21, 2019 - 08:37 EDT

Monitoring

We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.

Posted Oct 21, 2019 - 08:01 EDT

Investigating

We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.

Posted Oct 21, 2019 - 07:50 EDT

This incident affected: Partners (Payment Processing Partners).