DoorDash Service Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Aug 01, 2019 - 15:13 EDT

Monitoring

DoorDash has let us know that operations have resumed back to normal and that all services are up and running. We are seeing both Rails and Dispatch functionality working again and will continue to monitor.

Posted Aug 01, 2019 - 15:08 EDT

Identified

We're experiencing a service disruption with DoorDash that is impacting receiving Rails and placing Dispatch orders. The DoorDash Engineering teams are actively working on a resolution and will update us as soon as they know more.

Posted Aug 01, 2019 - 14:14 EDT

This incident affected: Partners (Rails Partners, Dispatch Partners).