Payment Processor Issues: Worldpay MercPay Webservices

Incident Report for Olo

Resolved

This incident has been resolved.

Posted May 16, 2019 - 02:14 EDT

Monitoring

We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.

Posted May 16, 2019 - 01:50 EDT

Identified

We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.

Posted May 15, 2019 - 22:39 EDT

This incident affected: Partners (Payment Processing Partners).