Payment Processor Issues

Incident Report for Olo

Resolved

The incident has been resolved.

Posted Apr 04, 2018 - 17:00 EDT

Monitoring

We are seeing Heartland transactions return to normal, and will continue to monitor the situation.

Posted Apr 04, 2018 - 16:55 EDT

Identified

We're detecting elevated errors processing payments through Heartland. Ordering may be affected at locations using Heartland as their payment provider.

Posted Apr 04, 2018 - 16:47 EDT

This incident affected: Partners (Payment Processing Partners).