All Systems Operational

Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Borderless Operational
Olo Invoicing Operational
Olo Pay Operational
Ordering Operational
POS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Payment Gateway Issues: FreedomPay
Resolved - This incident has been resolved.
Mar 11, 12:41 EDT
Monitoring - We're seeing Freedompay transactions return to normal and continue to monitor the situation.
Mar 11, 12:32 EDT
Investigating - We're detecting elevated errors processing payments through FreedomPay. Olo ordering and POS payments may be affected at locations using FreedomPay as their payment gateway.
Mar 11, 12:15 EDT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Payment Processor Issues: Olo Pay (Stripe)
Resolved - This incident has been resolved.
Mar 5, 17:37 EST
Monitoring - We are seeing Olo Pay (Stripe) transactions return to normal and continue to monitor the situation.
Mar 5, 17:22 EST
Identified - Olo Pay (Stripe) has identified an issue on their end.
Mar 5, 17:16 EST
Investigating - We're detecting elevated errors processing payments through Olo Pay (Stripe). Ordering may be affected at locations using Olo Pay (Stripe) as their payment provider.
Mar 5, 17:11 EST
Mar 4, 2026

No incidents reported.

Mar 3, 2026
Ordering Disruption
Resolved - This incident has been resolved.
Mar 3, 08:30 EST
Monitoring - A fix has been implemented and ordering rates have recovered. We are actively monitoring at this time.
Mar 3, 08:19 EST
Investigating - We are investigating a disruption in ordering capabilities and will provide updates as they become available.
Mar 3, 08:11 EST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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