Monitoring - The intermittent errors through the Olo <> Thanx integration have subsided substantially over the last 72 hours, we're currently observing normal behavior between the systems and continue to monitor the situation.
Thanx and Olo are still actively engaged at the highest levels to resolve this.
We will provide updates as we learn more. You can continue to track this issue on the Thanx Status page status.thanx.com or continue to monitor here.
Sep 02, 2025 - 17:07 EDT
Thanx and Olo are still actively engaged at the highest levels to resolve this.
We will provide updates as we learn more. You can continue to track this issue on the Thanx Status page status.thanx.com or continue to monitor here.
Sep 02, 2025 - 17:07 EDT
Investigating - There is an intermittent issue impacting some loyalty orders through the Olo <> Thanx integration. A small subset of guests may experience order failures due to “loyalty response timeouts".
Thanx and Olo are actively engaged at the highest levels to resolve this.
We will provide updates as we learn more. You can continue to track this issue on the Thanx Status page status.thanx.com or continue to monitor here.
Aug 29, 2025 - 15:59 EDT
Thanx and Olo are actively engaged at the highest levels to resolve this.
We will provide updates as we learn more. You can continue to track this issue on the Thanx Status page status.thanx.com or continue to monitor here.
Aug 29, 2025 - 15:59 EDT
Ordering API
Operational
Dispatch API
Operational
Point of Sale API
Operational
Serve
Operational
Mobile App Ordering
Operational
Switchboard
Operational
Dashboard
Operational
Expo
Operational
Developer Portal
Operational
Scheduler
Operational
Reporting
Operational
Content Delivery Network
Operational
Webhooks
Operational
Sandbox Environment
Operational
Partners
Operational
Point of Sale Partners
Operational
Rails Partners
Operational
Dispatch Partners
Operational
Payment Processing Partners
Operational
Loyalty Partners
Operational
User Authentication Partners
Operational
Eighty Sixing
Operational
Checkout iFrame
Operational
Olo Pay
Operational
Coupon API
Operational
Menu Services
Operational
Menu Exports
Operational
SMS Delivery
Operational
Email Delivery
Operational
Borderless
Operational
Olo Invoicing
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance