All Systems Operational

Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Olo Pay Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Borderless Operational
Olo Invoicing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Nov 18, 2025

No incidents reported today.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Disruption to Olo Borderless Account Login/Sign-up
Resolved - This incident has been resolved.
Nov 13, 14:26 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 14:18 EST
Investigating - We are observing a disruption in Olo Borderless account logins and/or sign-ups at this time. Users may not be able to log in to their Olo Borderless accounts, or sign-up for new accounts. We will provide updates as they become available.
Nov 13, 14:16 EST
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
Payment Processor Issues: Heartland
Resolved - This incident has been resolved.
Nov 10, 12:07 EST
Monitoring - We are seeing Heartland transactions return to normal and continue to monitor the situation.
Nov 10, 11:28 EST
Identified - Heartland has identified an issue on their end.
Nov 10, 10:45 EST
Investigating - We're detecting elevated errors processing payments through Heartland. Ordering may be affected at locations using Heartland as their payment provider.
Nov 10, 10:34 EST
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Payment Processor Issues: FreedomPay
Resolved - This incident has been resolved.
Nov 6, 15:22 EST
Monitoring - We are seeing FreedomPay transactions return to normal and continue to monitor the situation.
Nov 6, 15:09 EST
Investigating - We're detecting elevated errors processing payments through FreedomPay. Ordering may be affected at locations using FreedomPay as their payment provider.
Nov 6, 14:44 EST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

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