All Systems Operational
Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Olo Pay Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Borderless Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Partial Dashboard (my.olo.com) Disruption
Resolved - This incident has been resolved.
Nov 19, 12:30 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 12:12 EST
Identified - We've identified an issue with POS Mapping in Menu Admin. We will provide updates as they become available.
Nov 19, 12:06 EST
Nov 18, 2024
Loyalty Partner Issues: Punchh
Resolved - This incident has been resolved.
Nov 18, 18:56 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 18:52 EST
Update - We are continuing to investigate this issue.
Nov 18, 18:36 EST
Investigating - We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.
Nov 18, 18:35 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Ordering Disruption
Resolved - This incident has been resolved.
Nov 15, 13:31 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 13:01 EST
Investigating - We are investigating a disruption in ordering capabilities and will provide updates as they become available.
Nov 15, 12:13 EST
Nov 14, 2024
Payment Processor Issues: Olo Pay Card Present
Resolved - This incident has been resolved.
Nov 14, 11:06 EST
Monitoring - Payment authorizations are returning to normal and we're continuing to monitor the situation.
Nov 14, 10:35 EST
Investigating - We're detecting elevated errors processing payments through Olo Pay Card Present. Ordering may be affected at locations using Olo Pay Card Present as their payment provider. Olo systems are operating as expected but payment authorization may experience intermittent interruptions or reduced performance.
Nov 14, 10:27 EST
Nov 13, 2024
Dispatch Service Disruption: DoorDash
Resolved - This incident has been resolved.
Nov 13, 12:21 EST
Monitoring - We are seeing DoorDash return to normal and continue to monitor the situation.
Nov 13, 12:05 EST
Identified - We are experiencing a service disruption with DoorDash that would cause problems with Dispatch. We will provide updates as they become available. DoorDash has identified an issue. https://www.doordashstatus.com/incidents/xtgxcfq6wv84
Nov 13, 11:48 EST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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