All Systems Operational

Ordering API Operational
Dispatch API Operational
Point of Sale API Operational
Serve Operational
Mobile App Ordering Operational
Switchboard Operational
Dashboard Operational
Expo Operational
Developer Portal Operational
Scheduler Operational
Reporting Operational
Content Delivery Network Operational
Webhooks Operational
Sandbox Environment Operational
Partners Operational
Point of Sale Partners Operational
Rails Partners Operational
Dispatch Partners Operational
Payment Processing Partners Operational
Loyalty Partners Operational
User Authentication Partners Operational
Eighty Sixing Operational
Checkout iFrame Operational
Coupon API Operational
Menu Services Operational
Menu Exports Operational
SMS Delivery Operational
Email Delivery Operational
Borderless Operational
Olo Invoicing Operational
Olo Pay Operational
Ordering Operational
POS Operational
Olo Loyalty Operational
Online Ordering Integrations Operational
CFE Operational
Loyalty SSO Operational
Infobip Operational
POS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Ordering API Response Time
Fetching
Dispatch Response Time
Fetching
Jun 11, 2026

No incidents reported today.

Jun 10, 2026
Payment Gateway Issues: FreedomPay
Resolved - This incident has been resolved.
Jun 10, 13:20 EDT
Identified - FreedomPay has identified an issue on their end.
Jun 10, 13:14 EDT
Jun 9, 2026
Serve Platform Improvements
Completed - The scheduled maintenance has been completed.
Jun 9, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 EDT
Scheduled - On June 9th, between 12:00 AM - 1:00 AM EST, we will perform scheduled maintenance on the Serve platform to improve deployment stability and enhance system reliability.

Minimal to no impact is expected for most users. During the maintenance window, there may be brief interruptions to order placement on the Serve web and mobile apps. Any disruptions are expected to be short-lived and resolved quickly.

We will provide updates here as maintenance progresses and notify you when work is complete.
Jun 8, 12:19 EDT
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
Dispatch Service Disruption: Postmates
Resolved - This incident has been resolved.
Jun 6, 21:16 EDT
Investigating - We are experiencing a service disruption with Postmates that would cause problems with Dispatch. We will provide updates as they become available.
Jun 6, 20:42 EDT
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Intermittent Serve App issues on both iOS and Android devices.
Resolved - This incident has been resolved.
Jun 3, 21:36 EDT
Monitoring - A fix has been implemented and we're observing the results on our end. We'll provide updates as they become available.
Jun 3, 21:10 EDT
Update - Our engineering team is continuing to work on a fix for this issue. We will provide updates as they become available.
Jun 3, 20:13 EDT
Identified - The issue has been identified and our engineering team is working through a fix. We will provide updates as they become available.
Jun 3, 17:45 EDT
Update - We are continuing to investigate the issue, we will provide updates as they become available.
Jun 3, 13:27 EDT
Investigating - We are investigating a known issue with the Serve iOS and Android app, we will provide updates as they become available.
Jun 3, 11:17 EDT
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026
Dispatch Service Disruption: Doordash
Resolved - This incident has been resolved.
May 30, 14:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 14:25 EDT
Identified - We've identified that only quotes and deliveries for Doordash are impacted. All other DSP's appear operational.
May 30, 13:52 EDT
Investigating - We are experiencing a service disruption with Doordash that would cause problems with Dispatch. We will provide updates as they become available.
May 30, 13:33 EDT
May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

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