Payment Processor Issues: Heartland

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Feb 12, 2019 - 14:54 EST

Monitoring

We are seeing Heartland transactions return to normal and continue to monitor the situation.

Posted Feb 12, 2019 - 14:38 EST

Investigating

We're detecting elevated errors processing payments through Heartland. Ordering may be affected at locations using Heartland as their payment provider.

Posted Feb 12, 2019 - 14:00 EST

This incident affected: Partners (Payment Processing Partners).