Ordering rate drop

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Jan 02, 2020 - 17:19 EST

Monitoring

We are seeing order rates return to normal and will continue to monitor

Posted Jan 02, 2020 - 16:51 EST

Identified

We have identified an issue within our infrastructure and are taking steps to mitigate

Posted Jan 02, 2020 - 16:46 EST

Investigating

We are currently investigating an issue that is causing an impact on ordering throughput

Posted Jan 02, 2020 - 16:28 EST

This incident affected: Ordering API, Desktop Web Ordering, Mobile Web Ordering, and Mobile App Ordering.