Ordering rate drop

Incident Report for Olo

Resolved

This incident has been resolved.
Posted Jan 02, 2020 - 17:19 EST

Monitoring

We are seeing order rates return to normal and will continue to monitor
Posted Jan 02, 2020 - 16:51 EST

Identified

We have identified an issue within our infrastructure and are taking steps to mitigate
Posted Jan 02, 2020 - 16:46 EST

Investigating

We are currently investigating an issue that is causing an impact on ordering throughput
Posted Jan 02, 2020 - 16:28 EST
This incident affected: Ordering API, Serve, and Mobile App Ordering.