Elevated Errors Updating Menu Search Indexes

Incident Report for Olo

Resolved

This incident has been resolved.
Posted Aug 19, 2025 - 23:19 EDT

Update

We are continuing to monitor the situation. Users may see stale results in menu search from within Menu Admin.
Posted Aug 19, 2025 - 21:07 EDT

Update

We are continuing to monitor the situation. Users may see stale results in menu search from within Menu Admin.
Posted Aug 19, 2025 - 17:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Users may see stale results in menu search from within Menu Admin.
Posted Aug 19, 2025 - 16:42 EDT

Identified

The issue has been identified and a fix is being implemented. Users may see stale results in menu search from within Menu Admin.
Posted Aug 19, 2025 - 15:13 EDT

Investigating

We are investigating increased error rates reindexing menu changes. Users may see stale results in menu search from within Menu Admin.
Posted Aug 19, 2025 - 14:32 EDT
This incident affected: Menu Services.