Third party provider: Paytronix error rates

Incident Report for Olo

Resolved

This incident has been resolved.
Posted Oct 09, 2019 - 15:39 EDT

Monitoring

Paytronix reports the incident as resolved, we will continue to monitor.
Posted Oct 09, 2019 - 15:07 EDT

Investigating

We're currently seeing a high rate of timeouts when communicating with the Paytronix API for OAuth and loyalty. We're reaching out to their team for support.
Posted Oct 09, 2019 - 13:47 EDT