Interruption in service

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Jan 05, 2020 - 20:51 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 05, 2020 - 20:34 EST

Update

We're continuing to investigate issues with the Ordering API.

Posted Jan 05, 2020 - 20:21 EST

Update

We're continuing to investigate issues with the Ordering API.

Posted Jan 05, 2020 - 19:47 EST

Update

We've seen most components recover, but are still investigating issues with the Ordering API.

Posted Jan 05, 2020 - 19:29 EST

Investigating

We are currently investigating an issue that is causing an outage

Posted Jan 05, 2020 - 19:05 EST

This incident affected: Ordering API, Dispatch API, Point of Sale API, Serve, Mobile App Ordering, Switchboard, Dashboard, Expo, Developer Portal, Scheduler, Reporting, Content Delivery Network, and Webhooks.