DoorDash Service Disruption

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Dec 14, 2019 - 02:00 EST

Monitoring

DoorDash has notified us that the issue has been resolved and we're seeing Rails and Dispatch orders through them return to normal levels. We will continue to monitor.

Posted Dec 14, 2019 - 01:46 EST

Update

We are continuing to investigate this issue.

Posted Dec 14, 2019 - 00:26 EST

Investigating

We are experiencing a service disruption with DoorDash that would cause problems with Rails and Dispatch orders. DoorDash engineers are working on the issue and will provide us updates as they become available.

Posted Dec 13, 2019 - 23:53 EST

This incident affected: Partners (Rails Partners, Dispatch Partners).