Punchh connectivity issues

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Oct 26, 2019 - 10:29 EDT

Monitoring

Punchh has implemented a fix and functionality has been restored. We’ll continue to monitor for stability.

Posted Oct 26, 2019 - 09:56 EDT

Identified

We are experiencing errors communicating with Punchh. Users will be unable to login or accrue points for orders placed. We are reaching out to the Punchh team to notify them of the issue.

Posted Oct 26, 2019 - 08:39 EDT

This incident affected: Partners (Loyalty Partners).