Payment Processor Issues: Worldpay

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Mar 28, 2018 - 13:35 EDT

Monitoring

We're seeing Worldpay transactions return to normal, and will continue to monitor the situation.

Posted Mar 28, 2018 - 13:25 EDT

Identified

We're seeing an elevated rate of errors processing payments through Worldpay. Ordering may be affected at locations using Worldpay as their payment provider.

Posted Mar 28, 2018 - 13:07 EDT

This incident affected: Ordering API, Serve, Mobile App Ordering, and Switchboard.