Payment Processor Issues: Heartland
Incident Report for Olo
Resolved
This incident has been resolved.
Posted Oct 19, 2019 - 21:26 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2019 - 21:08 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 19, 2019 - 20:42 EDT
Investigating
We're detecting elevated errors processing payments through Heartland. Ordering may be affected at locations using Heartland as their payment provider.
Posted Oct 19, 2019 - 20:18 EDT
This incident affected: Partners (Payment Processing Partners).
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