Payment Processor Issues: WorldPay LINK

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Mar 05, 2019 - 20:19 EST

Monitoring

WorldPay has implemented a fix. We are seeing WorldPay LINK transactions return to normal and continue to monitor the situation.

Posted Mar 05, 2019 - 19:48 EST

Identified

We're detecting an elevated rate of declined transactions processing payments through WorldPay LINK. Ordering may be affected at locations using WorldPay LINK as their payment provider. WorldPay LINK is investigating the issue on their end and will be working to fix as soon as possible.

Posted Mar 05, 2019 - 16:38 EST

This incident affected: Partners (Payment Processing Partners).