Punchh Connectivity Issues

Incident Report for Olo

Resolved

This incident has been resolved.

Posted May 15, 2019 - 17:56 EDT

Monitoring

Punchh has implemented a fix and we're monitoring the results.

Posted May 15, 2019 - 17:06 EDT

Identified

We are experiencing errors communicating with Punchh. Users will be unable to accrue points for orders placed. We are working with the Punchh team to resolve the issue.

Posted May 15, 2019 - 14:47 EDT

This incident affected: Partners (Loyalty Partners).