Menu Management Processing Delays

Incident Report for Olo

Resolved

This incident has been resolved.
Posted Feb 13, 2025 - 16:22 EST

Update

We have processed the backlog of menu changes and are seeing job times return to normal. We will continue to monitor the situation.
Posted Feb 13, 2025 - 15:11 EST

Update

We are continuing to process a large backlog of menu updates. Changes may not immediately be reflected in the menu.
Posted Feb 13, 2025 - 13:42 EST

Update

We have provisioned additional capacity for processing menu changes and are continuing to process through the backlog of changes. Changes may not immediately be reflected in the menu.
Posted Feb 13, 2025 - 12:21 EST

Update

We are continuing to process a large backlog of menu updates. Changes may not immediately be reflected in the menu.
Posted Feb 13, 2025 - 11:40 EST

Monitoring

We are actively monitoring delays in processing menu updates. Changes may not immediately be reflected in the menu.
Posted Feb 13, 2025 - 10:55 EST
This incident affected: Reporting and Menu Services.