Ordering Service Impacted

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Apr 19, 2021 - 18:47 EDT

Monitoring

We are seeing ordering recovery and we are continuing to monitor the situation.

Posted Apr 19, 2021 - 18:31 EDT

Update

We are investigating a partial disruption in ordering capabilities and will provide updates as they become available.

Posted Apr 19, 2021 - 18:24 EDT

Investigating

We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.

Posted Apr 19, 2021 - 18:10 EDT

This incident affected: Ordering API, Desktop Web Ordering, Mobile Web Ordering, Mobile App Ordering and Partners (Rails Partners).