Loyalty Providers: elevated error rate for Spendgo

Incident Report for Olo

Resolved

This incident has been resolved.

Posted May 30, 2019 - 11:20 EDT

Monitoring

Spendgo has identified and fixed the issue, and loyalty should be operating normally. We'll continue monitoring stability.

Posted May 30, 2019 - 09:41 EDT

Investigating

We're currently seeing an elevated error rate for Spendgo loyalty and are investigating. Locations using Spendgo may see issues with accrual and redemption at this time.

Posted May 30, 2019 - 07:52 EDT

This incident affected: Partners (Loyalty Partners).