Elevated Errors

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Nov 14, 2019 - 22:21 EST

Monitoring

We are seeing recovery and are monitoring.

Posted Nov 14, 2019 - 22:10 EST

Update

Order rates are close to normal levels but we continue to investigate issues.

Posted Nov 14, 2019 - 21:54 EST

Investigating

We are investigating elevated error rates.

Posted Nov 14, 2019 - 21:00 EST

This incident affected: Ordering API, Point of Sale API, Desktop Web Ordering, Mobile Web Ordering, Mobile App Ordering, Switchboard, Dashboard, and Scheduler.

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