Point of Sale Partners - NCR Silver elevated errors

Incident Report for Olo

Resolved

This incident has been resolved.
Posted Oct 28, 2019 - 18:06 EDT

Monitoring

NCR has implemented a fix and we are seeing ordering restored. We will continue monitoring for stability.
Posted Oct 28, 2019 - 16:30 EDT

Identified

We are seeing an elevated rate of errors from the NCR Silver API. Ordering and menu price updates may be affected for brands using NCR Silver
Posted Oct 28, 2019 - 15:10 EDT
This incident affected: Partners (Point of Sale Partners).